Canada Revenue Agency warns residents to beware mail scam
http://www.southasianfocus.ca/community/article/86476
Wednesday February 24 2010 | By SURJIT SINGH FLORA

The Canada Revenue Agency is warning taxpayers to beware of a recent scam where some Canadians are receiving a letter fraudulently identified as coming from the CRA and seeking personal information.

The letter claims there is "insufficient information" for the individual's tax return and that in order to receive any "claims," they will have to update their records. The letter attaches a form specifically requesting the individual's personal information in writing, via fax or email, including information on bank accounts and passports.

This letter is not from the CRA and Canadians should not provide their personal information to the sender. The law enforcement authorities have been notified. Tax consultants are also alerting their clients about the fraudulent mail. For a PDF version of the scam letter visit www.cra.gc.ca/alert.

Best Doctors Canada
When it comes to questions of your health, it's worth getting a second opinion

"Best Doctors Canada President Dianne Carmichael available for interviews to discuss retesting of pathology reports"

TORONTO, March 3 /CNW/ - Canada's health experts are among the very best in the world, but Canadians may be surprised to learn that when it comes to reading their pathology reports, it is imperative that they seek a second opinion.

"Our experience in over 30 countries around the world based on tens of thousands of exhaustive reviews over the last twenty years, is that on average, 22 percent of the time, the initial diagnosis is incorrect. We believe that your health is too important not to get a second look. However, our healthcare system is virtually overburdened and getting an initial diagnosis is challenging enough," said Dianne Carmichael, President and CEO of Best Doctors Canada, an expert medical consultation and advocacy service.

Carmichael added that this rate of misdiagnosis is not unique to Canada, noting that for certain types of cancer this figure can climb as high as 50 percent.

"We find that this trend is the same around the world, regardless of how a health care system is funded. Overburdened systems combined with systemic fragmentation and lack of electronic health records (EHRs) serve to create an environment in which errors can happen. Sometimes this is the difference between life and death. That means it's worth having your results reviewed by another expert."

About Best Doctors:

Best Doctors connects seriously ill Canadians and their treating physicians with world renowned specialists to confirm the right diagnosis and the right treatment options and provide one-on-one support - without having to leave home.

"We work with the local treating physicians and their teams. Our protocol is to retest pathology in 100% of cases at centres of excellence in Canada and the US. If there is a change we make sure that all physicians involved have access to that new opinion and the recommended treatment options based on this changed diagnosis," said Carmichael,

Carmichael says she is open to media inquiries about how Best Doctors reexamines and retests results, and is available to discuss the protocol and procedure her company follows to ensure the best outcomes and quality of care for its members. Using its global network of over 50,000 world renowned peer-nominated specialists, Best Doctors provides access to the best medical knowledge to millions of people around the world, including 5 million Canadians primarily through employee benefit plans, when they are faced with a serious medical condition.

For further information: Dianne Carmichael, President, Best Doctors Canada Inc., (416) 775-2477, dcarmichael@bestdoctors.com , www.bestdoctorscanada.com

BEST DOCTORS CANADA - More on this organization
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UK- Hospital left patients 'sobbing'
http://news.bbc.co.uk/2/hi/health/8531441.stm 
BBC NEWS By Nick Triggle Health reporter | BBC News.

Hospital patients were left "sobbing and humiliated" by uncaring staff, an investigation into one of the worst NHS scandals in history has found. The independent inquiry claimed the Mid Staffordshire NHS Trust had become driven by targets and cost-cutting.

The report - the latest in a long line of critical reviews - said the distress and suffering had been "unimaginable". Last year it was reported there were at least 400 more deaths than expected at the trust from 2005 to 2008.

But the relatives of patients treated there said many questions still remained unanswered. In particular, they want a public inquiry into how the scandal could have happened, including the role of the wider NHS in the case.

ANALYSIS

BBC health reporter Nick Triggle: It may be uncomfortable for ministers, but there are still major questions that need to be answered about the Stafford Hospital scandal. The poor treatment patients received is now well documented. But what remains unclear is why it was not picked up earlier.

The hospital would have been monitored by a primary care trust, strategic health authority and host of patient safety agencies, but none picked up the problems. In fact, the SHA even dismissed concerns about high death rates at one point. At the same time, the trust which runs the hospital was able to climb the NHS ratings system and was approved for foundation trust status during the period. In the end, it took a private research group, Dr Foster, to flag up concerns which helped prompt the regulator to look into the issue and publish its findings last year.

The trust had been climbing the NHS ratings ladder during the period in question and was even given elite foundation trust status. The Tories have said they would back a public inquiry, but ministers have so far resisted. Instead, they set up this inquiry, led by Robert Francis QC, which has been held in private and mainly focused on what happened inside the trust and in particular Stafford Hospital, one of two run by the organisation. Following publication of the inquiry report, the government said Mr. Francis would now be allowed to look into the regulation and monitoring issues.

Stafford Hospital hit the headlines last year when a report was published by the Healthcare Commission claiming patients had been "dying needlessly" and put the number of excess deaths at more than 400. It reported a catalogue of shocking examples, including cases where unqualified receptionists assessed people as they arrived at A&E.

The findings were then followed by two government reviews. 'Routinely neglected' This latest report also outlines instances where patients were "routinely neglected". It documents cases where patients were left in soiled sheets which relatives were forced to wash. And it highlights examples where patients were left alone, leading to falls - some fatal, which were not reported. And one woman, who gave evidence, told the inquiry: "My Mum was in absolute agony, I can hear her screams now, as I walked into the ward."

Half of the patients and relatives who gave evidence also cited problems getting enough food and drink. The report criticised the "ineffective" management which was too often concerned with hitting targets, particularly in A&E, as well as the "lack of compassion" and "uncaring attitude" of staff.

But staffing levels were also said to be too low because the trust was trying to slash costs by £10m.

STAFFORD HOSPITAL TIMELINE

• November 2007 - Campaign group, Cure the NHS, set up amid concerns about care.

• March 2009 - Healthcare Commission report published, revealing "appalling" standards of care and at least 400 excess deaths.

• April 2009 - Two Department of Health reviews published, showing standards improving.

• May 2009 - The hospital says a report into the role of the chief executive, Martin Yeates, in the scandal will not be published.

• July 2009 - Ministers announce an independent inquiry into case, but stop short of a full public inquiry as demanded by campaigners.

• July 2009 - Inspectors say hospital care is safe, but they still have concerns about staffing. Warning repeated in subsequent checks.

• October 2009 - The trust is given the worst grade, weak, in the annual NHS ratings system.

• February 2010 - Independent inquiry published, describing patients left "sobbing and humiliated".

Julie Bailey, whose mother died at the hospital and the founder of the victims' campaign group Cure the NHS, said the handling of the scandal had been "disgraceful and unacceptable" - and reiterated her call for a public inquiry.

"It is time that the public were told the truth about the very large number of excess deaths of patients in NHS care and the very large number of avoidable but deadly errors that occur in NHS hospitals every day."

Since the original Healthcare Commission report, inspectors have been carrying out regular checks and have said care is now safe, although some problems persist over staffing and equipment. The chief executive and chairman in charge during the period in question have been replaced and the General Medical Council and Nursing and Midwifery Council are investigating some of the staff involved.

Sir Stephen Moss, the new chairman of the trust, said: "I would like to apologise unreservedly for the harm and distress that people suffered during that time and thank those who spoke to the Inquiry. "Their courage in coming forward has helped us learn from the errors of the past and to make changes that have already improved our services".

Health Secretary Andy Burnham said there could be "no excuses" for the failings. But he added: "This was ultimately a local failure, but it is vital that we learn the lessons nationally to ensure that it won't happen again - we expect everyone in the NHS to read the report and act on it."

But Patients Association president Claire Rayner said: "The scale of problems at Stafford might have been unique but failures in essential nursing care are not."

Story from BBC NEWS: http://news.bbc.co.uk/go/pr/fr/-/2/hi/health/8531441.stm
Published: 2010/02/24 14:53:11 GMT | © BBC MMX | Print Sponsor | Advertisement